Import & export only · Melbourne, Australia Australian-sourced brands for overseas wholesale buyers · Email enquiries only
Export enquiries trade@avalonchemist.com.au
Home / Contact

Send us an email — we'll reply within 1 business day.

All export quotes, FOB pricing, stock availability and order confirmations are handled by email. Send us a short note with your overseas business details and what you're after.

Export enquiries trade@avalonchemist.com.au

What to include in your email

The more we know upfront, the faster we come back with FOB pricing. A good first email covers four things:

  • 1
    Your overseas business
    Business name, country, registration evidence (trade licence or company number), and the kind of buyer you are.
  • 2
    The brands or products you want
    Brand names from our directory, or specific product descriptions if you know them.
  • 3
    Volume & container preference
    Cartons, pallets, 20ft / 40ft container, or LCL — even a rough estimate helps us quote accurately.
  • 4
    Destination port
    Port and country of import, so we can quote freight or confirm FOB Melbourne handover.

What to expect

Reply timeWithin 1 business day
HoursMon–Fri 9–5 AEST
PricingFOB Melbourne, AUD or USD
PaymentInternational wire transfer
FreightQuoted separately if CIF
Overseas buyers only. Avalon Chemist supplies export customers exclusively. We do not service businesses or consumers within Australia. Buyers are responsible for all import compliance in the destination country.
Sample export enquiry — copy this format Just edit the bracketed bits
To: trade@avalonchemist.com.au Subject: Export enquiry — [Your business name, country] Hi Avalon, My name is [your name] from [business name], based in [country]. We are a [wholesaler / distributor / importer / e-commerce platform]. Business registration: [registration number / trade licence]. We are interested in FOB Melbourne pricing for the following brands: • Brand 1 — approx [carton / pallet / 20ft / 40ft]Brand 2 — approx [volume] Destination port: [port, country] Preferred currency: [AUD or USD] Could you please send your FOB pricing, current stock and earliest dispatch? Thanks, [your name]